1,000+ Programs
100,000+ Attendees

"Powerful." "Dynamic." "Amazing."

Book Andy Masters for your next event!


Andy Masters, MA, CSP has presented over 400+ programs for educational conferences and events — including for 250+ Colleges across the U.S. & Canada — and served as keynote speaker for the National Institute for Staff & Organizational Development (NISOD) Conference with over 1,400+ Faculty/Staff attendees in Austin, Texas. 

Andy is an award-winning author and international speaker who has written 5 books, earned 4 degrees, and has earned the prestigious “CSP” award/designation of the National Speakers Association (NSA)–the highest earned international recognition for professional speakers, in which less than 10% of over 5,000+ speakers worldwide have achieved.

Andy helps education leaders ignite a cultural transformation to cultivate & empower faculty, staff & administration, in order to improve student service and retention, and achieve more with less–all within an innovative & high-morale education environment.


Andy's Education Keynote/TRAINING Programs

College Customer Service In A COVID-19 Environment

Andy’s most critical service program ever for Colleges and Universities can be presented either “virtually” or “in-person“, as a 1-hour keynote or 4-hour training.  Andy illustrates that “Crises Lead to Forced Innovation“, therefore we need to create solutions to provide even better services for our students.  A crisis can either tear campuses apart, or bring campuses closer together.  Students will always remember how they were cared for by their college during a time of crisis. 

  • Interactive brainstorms on improving services through new innovations
  • Anticipate challenges and complaints; then plan and prepare accordingly
  • Embrace an empathy for those served, and a concern for their health at all times
  • Be a light of positivity and solutions, during stressful and turbulent times.
  • Manage customer expectations to improve quality, and decrease internal stress

Powerful service principles are based on Andy’s award-winning book “Kiss Your Customer“, as he proves that we must “create a transformation from doing a job to creating a bond”.  Andy also shares examples from other colleges on how to enhance student experience, avoid dissatisfaction, and improve reputation–including on social media.  Enjoy this timely, interactive, and impactful program which provides critical solutions to our campuses during our COVID-19 pandemic.

Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help Education leaders DEVELOP and EMPOWER their organizations—while defeating the succession planning crisis–in this challenging era of having to “Do More With Less”. That’s right, LEARN and be ENTERTAINED from actual license-protected scenes from movies such as The Devil Wears Prada, The Iron Lady, Apollo 13 — and even Office Space and Star Wars!  

This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s interactive program provides attendees with not only a memorable multi-media experience, but also with immediate “take-home” value to help develop both millennials and Gen Z future leaders in today’s new economy.

Andy Masters has presented hundreds of entertaining and inspirational academic success and career development programs for students across the country. He now shares his techniques with Faculty/Staff on how to motivate and engage students, while sharing research on what really makes this generation of student “tick.”

Andy explores the use of humor, pop culture references, incorporating technology which speaks their language, and inspiring students with young success stories which bring cool careers to LIFE. Lastly, Andy shares his inspirational story of how the care and belief of one faculty member and one counselor changed his life forever. Simply put, Andy helps inspire us to inspire our students to even greater heights!

Dedication in your career, family, and other activities can be very rewarding—but also very stressful, and sometimes overwhelming.  Join national Author/Speaker Andy Masters, as he will show you in 60 minutes or less how to spend MORE time on the items which are MOST important in your career and your life. Andy helps audiences across the country become “MASTERS” of prioritization, time delegation, and work/life balance—allowing you to control your schedule, and not allowing your schedule to control you. 

Andy’s positive and entertaining program provides specific tools you can apply immediately so you can get MORE done, in LESS time, with HIGHER quality, and LESS stress in your career and your life.  He also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU.  Recharge and refocus NOW….before it’s too late.  Enjoy this entertaining, interactive, and inspirational program!

Certainly, the job of an educator is to educate–not to entertain. However, we can’t educate, nor impact the lives of students, if we can’t keep attention and engage students first. Join author, speaker, and humorist Andy Masters as he shares with us easily applicable methods to sprinkle wit with our wisdom–even if you don’t believe you’re that funny!

Andy also shares specific research from several University studies which PROVES incorporating humor in the classroom improves student retention, interest in the subject, faculty ratings, and even class attendance. So, have FUN, be creative, and impact the lives of students–while refreshing your own outlook towards your career each day.


“Our semester-opening inservice programs are always helpful but yours blew us all away! Our UA-Cossatot employees stayed engaged for eight full hours with four distinctly different and perfect programs, and that is testament to the energy and meaning your programs contained. To anyone who would ask about which programs to have you present…I say all of them! Well done Andy!”

Dr. Steve Cole
Chancellor, University of Arkansas-Cossatot (AR)

“OVERWHELMINGLY, the faculty and staff not only enjoyed each of Andy’s sessions, but also appreciated the reminders about what our students are dealing with and that they truly are our customers. I appreciated the fact that Andy took the time to learn about our institution before coming, and that he was able to tailor his presentation to specific needs that we are facing. He presented as though he truly knew our University, our goals and objectives, and our students! We’re DEFINITELY hoping to bring him back for both another employee session, as well as a student session!”

Ann Bresingham
Vice President of Human Resources, Robert Morris University (IL)

“Andy Masters’ keynote captured the audience with his ENERGY, his approachability, and his candor. Participants were engaged in every second of his high energy, focused message. The audience left not only inspired, but with techniques to achieve it. My only wish is that we would have had more time with him! FABULOUS way to conclude our great Conference!”

Becky Musil
Associate Director, National Institute for Staff & Organizational Development (NISOD)

Book Andy

To inquire about Andy’s speaking fees and schedule availability, complete the inquiry form or contact Andy’s office directly at (407) 595-5838 or Andy@Andy-Masters.com.

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