Andy Masters, MA, CSP has presented over 400+ programs for educational conferences and events — including for 250+ Colleges across the U.S. & Canada — and served as keynote speaker for the National Institute for Staff & Organizational Development (NISOD) Conference with over 1,400+ Faculty/Staff attendees in Austin, Texas.
Andy is an award-winning author and international speaker who has written 5 books, earned 4 degrees, and has earned the prestigious “CSP” award/designation of the National Speakers Association (NSA)–the highest earned international recognition for professional speakers, in which less than 10% of over 5,000+ speakers worldwide have achieved.
Andy helps education leaders ignite a cultural transformation to cultivate & empower faculty, staff & administration, in order to improve student service and retention, and achieve more with less–all within an innovative & high-morale education environment.
Andy's Education Keynote/TRAINING Programs
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help Education leaders DEVELOP and EMPOWER their organizations—while defeating the succession planning crisis–in this challenging era of having to “Do More With Less”. That’s right, LEARN and be ENTERTAINED from actual license-protected scenes from movies such as The Devil Wears Prada, The Iron Lady, Apollo 13 — and even Office Space and Star Wars!
This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s interactive program provides attendees with not only a memorable multi-media experience, but also with immediate “take-home” value to help develop both millennials and Gen Z future leaders in today’s new economy.
Andy’s 2019 goal is simple: Bring “World Class Customer Service” to as many college campuses as possible! With widespread budget cuts and drops in state funding, colleges across the country are more dependent than ever on tuition revenue and increased enrollment for survival. Therefore, it’s never been more important for the student (the customer) to enjoy their campus experience so they return the following semester, and tell other students (other customers) about their experience.
This important program is based on Andy’s award-winning book “Kiss Your Customer“, and illustrates how to apply proven customer service principles at all levels of staff, faculty, and administration–without sacrificing academic integrity.
Importantly, concepts include all “internal” and “external” customers which every department on campus serves. Andy also shares success stories from colleges across the country who have embraced this “student as customer” philosophy, decreasing customer frustration and dissatisfaction, while enhancing a positive “word-of-mouth” reputation within the community.
In this era of social media, texting, and college online review sites–customer service has NEVER been more important in the history of higher education.
Andy Masters has presented hundreds of entertaining and inspirational academic success and career development programs for students across the country. He now shares his techniques with Faculty/Staff on how to motivate and engage students, while sharing research on what really makes this generation of student “tick.”
Andy explores the use of humor, pop culture references, incorporating technology which speaks their language, and inspiring students with young success stories which bring cool careers to LIFE. Lastly, Andy shares his inspirational story of how the care and belief of one faculty member and one counselor changed his life forever. Simply put, Andy helps inspire us to inspire our students to even greater heights!
Dedication in your career, family, and other activities can be very rewarding—but also very stressful, and sometimes overwhelming. Join national Author/Speaker Andy Masters, as he will show you in 60 minutes or less how to spend MORE time on the items which are MOST important in your career and your life. Andy helps audiences across the country become “MASTERS” of prioritization, time delegation, and work/life balance—allowing you to control your schedule, and not allowing your schedule to control you.
Andy’s positive and entertaining program provides specific tools you can apply immediately so you can get MORE done, in LESS time, with HIGHER quality, and LESS stress in your career and your life. He also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU. Recharge and refocus NOW….before it’s too late. Enjoy this entertaining, interactive, and inspirational program!
Certainly, the job of an educator is to educate–not to entertain. However, we can’t educate, nor impact the lives of students, if we can’t keep attention and engage students first. Join author, speaker, and humorist Andy Masters as he shares with us easily applicable methods to sprinkle wit with our wisdom–even if you don’t believe you’re that funny!
Andy also shares specific research from several University studies which PROVES incorporating humor in the classroom improves student retention, interest in the subject, faculty ratings, and even class attendance. So, have FUN, be creative, and impact the lives of students–while refreshing your own outlook towards your career each day.