Do you truly want to “move the needle” and impact student experience on your campus?
Andy helps cultivate and empower faculty, staff & administration, in order to improve student experience and retention, lead with innovation, and achieve more with less–all within a positive & high-morale education environment. In addition to his faculty & staff development programs, Andy offers student experience advisement, focus groups, secret shopping, and provides hands-on solutions with individual departments in need.
Andy is an award-winning author and international speaker who has written 5 books, earned 4 degrees, and has earned the prestigious “CSP” award/designation of the National Speakers Association (NSA)–the highest earned international recognition for professional speakers, in which less than 10% of over 5,000+ speakers worldwide have achieved.
Andy Masters, MA, CSP has presented as keynote speaker for over 400+ educational conferences and events —including for 250+ Colleges across the U.S. & Canada — and as keynote speaker for the NISOD “International Conference on Teaching & Leadership Excellence” Conference with over 1,400+ Faculty/Staff attendees in Austin, TX.
Andy’s most critical service program ever for Colleges and Universities can be presented as a 1-hour keynote, 4-hour training, or ongoing process improvement. Andy illustrates that “Crises Lead to Forced Innovation“. Therefore, all departments should creatively embrace continual process improvement to create solutions to provide even better services for our students–both “in person” and “online”.
Interactive brainstorms on improving campus services through new innovations
Anticipate challenges and complaints; then plan and prepare accordingly
Embrace an empathy for those servedat all times
Be a light of positivity and solutions, during stressful and turbulent times.
Manage customer expectations to improve quality, and decrease internal stress
Powerful service principles are based on Andy’s award-winning book, as he proves that we must “create a transformation from doing a job, to creating a bond with students–one interaction at a time.” Andy also shares examples from other colleges on how to enhance student experience, avoid dissatisfaction, and improve reputation–including on social media. Enjoy this timely, interactive, and impactful program which provides critical solutions to help provide all students a “world-class” service experience on your campus.
How to Engage and Inspire Today's Generation of Students
Join national author & keynote speaker Andy Masters, as he shares success stories with faculty and staff on how to motivate and engage students, while sharing research on what really makes each generation of student “tick.” Andy has now informed and inspired over 25,000 faculty and staff at over 250+ colleges across the U.S. and Canada.
Andy explores the use of humor, pop culture references, incorporating technology which speaks their language, and inspiring students with success stories which bring “cool careers” to LIFE in every degree program. He also illustrates the impact of providing “world-class” service principles, which can create a safe & positive learning environment for students—while creating a lifelong bond with the college.
Lastly, Andy shares his inspirational story of how the care and belief of one faculty member and one staff member changed his life forever. Simply put, Andy’s positive and solutions-based program helps “re-charge the batteries” for all faculty and staff, while inspiring a higher level of student engagement for your campus this academic year.
Re-Imagining Your Positive Workforce Culture for the NEW Work Environment
Never before have staff, faculty, and administrators been asked to wear so many hats, and do more with less. Colleges have also had to endure unprecedented change and great challenges over the past few years. Therefore, the time to create a positive work environment and make the workplace FUN again has never been more important. People are tired of being stressed. People want to be happy, LAUGH, and enjoy their jobs again.
Employees also want to work within a positive workplace culture, which includes everything from fun, to creative perks & benefits, to employee appreciation. This, in turn, creates employee loyalty–which helps overcome the damaging staffing and succession planning crisis of this era.
The incredible impacts of a positive work environment include improved recruiting, less stress, higher morale, lower turnover, greater teamwork, creativity, and even increased service levels–accomplished with LITTLE or NO costs! Join international Author/Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other campuses have RE-ENERGIZED their culture in this “New Normal” education environment.
Leadership Lessons from H-O-L-L-Y-W-O-O-D!
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help BUSY education leaders develop and empower their organizations in a POSITIVE work culture—while reducing turnover and defeating the staffing crisis. Be entertained, educated, and inspired through actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady—and even Office Space and X-Men. This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to embrace today’s challenging education environment.
Embracing Your Work-Life "Mix" With HIGHER Quality and LESS Stress
Staff, faculty, and administrators have endured tremendous change and great challenges over these past few years. Never before have employees been asked to wear so many hats, and “do more with less”–while balancing both work and life.
Join national Author/Speaker Andy Masters for this timely, interactive, and impactful program which truly helps attendees embrace our “New Normal” in both work and life.
Be a light of positivity and solutions during stressful and turbulent times.
Decrease anxiety by focusing only on those things which you can control.
Embrace change by turning from “stressed and depressed” to “lucky and blessed”.
Become a master of focus, prioritization, and “strategic procrastination“.
Develop a new perspective on what is most important in your life, and career.
Engage Andy’s mantra “either you control your schedule, or your schedule controls you.”
Andy also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most important and rewarding for YOU each day. Andy’s positive and entertaining program provides specific tools you can apply immediately to recharge, refocus, and happily embrace our “New Normal” in both work and life!
Humor in the Classroom: Not Just HOW, But WHY!
Certainly, the job of an educator is to educate–not to entertain. However, we can’t educate, nor impact the lives of students, if we can’t keep attention and engage students first. Join author, speaker, and humorist Andy Masters as he shares easily applicable methods to sprinkle wit with our wisdom–even if you don’t believe you’re that funny!
Importantly, Andy shares specific research from several University studies which PROVES incorporating humor in the classroom improves cognitive retention, interest in the subject, faculty ratings, and even class attendance. So, have FUN, be creative, and impact the lives of students–while recharging your own batteries before class each day!
“Our semester-opening inservice programs are always helpful but yours blew us all away! Our UA-Cossatot employees stayed engaged for eight full hours with four distinctly different and perfect programs, and that is testament to the energy and meaning your programs contained. To anyone who would ask about which programs to have you present…I say all of them! Well done Andy!”
Dr. Steve Cole
Chancellor, University of Arkansas-Cossatot (AR)
“OVERWHELMINGLY, the faculty and staff not only enjoyed each of Andy’s sessions, but also appreciated the reminders about what our students are dealing with and that they truly are our customers. I appreciated the fact that Andy took the time to learn about our institution before coming, and that he was able to tailor his presentation to specific needs that we are facing. He presented as though he truly knew our University, our goals and objectives, and our students! We’re DEFINITELY hoping to bring him back for both another employee session, as well as a student session!”
Vice President of Human Resources, Robert Morris University (IL)
“Andy Masters’ keynote captured the audience with his ENERGY, his approachability, and his candor. Participants were engaged in every second of his high energy, focused message. The audience left not only inspired, but with techniques to achieve it. My only wish is that we would have had more time with him! FABULOUS way to conclude our great Conference!”
Associate Director, National Institute for Staff & Organizational Development (NISOD)